Objectives:
1. To provide participants an understanding of process documentation and formal
on-the-job training and learning.
2. To enable participants to identify and document their "Best" work
processes.
3. To develop skills in documenting and teaching "best" work practices to
co-workers
Day One (8:00 a.m.-4:30 p.m.)
8:00 - 8:45 Introduction of Participants & Workshop Leader(s)
8:45 - 9:00 PATS Overview and Philosophy
9:00 - 9:15 PATS Introduction and Terminology
9:15 - 9:30 Break
9:30 - 11:45 PATS forms overview
(1) Identification of core work process form
(2) Process worksheet form
(3) Baseline assessment form
(4) Process learning session plan form
11:45 - 12:15 Lunch
12:15 - 1:15 Team Exercise#1 (Cookie Exercise)
(1) Teams complete process worksheet
(2) Teams complete baseline assessment
1:15 - 2:00 Team presentations of Exercise# 1 (Cookie Exercise)
(1) Teams present their process worksheet
(2) Teams present their baseline assessment
2:00 - 2:15 Break
2:15 - 3:00 Team exercise #2 (selection of 1st process)
(1) Teams selection of 1st process
(2) Teams complete process worksheet
(3) Teams complete baseline assessment
3:00 - 3:30 Team presentations of Exercise #2 (selection of 1st process)
(1) Teams present process worksheet
(2) Teams present baseline assessment
3:30 - 4:00 Team Exercise #3 (Learning session plan-- 1st Process)
(1) Teams complete process learning session plan
4:00 - 4:30 Team presentations of Exercise #3 (Learning Session Plan-- 1st Process)
(1) Teams present process learning session plan
End of Day 1.
