The Partridge Inn, Augusta, Georgia

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MSQPC - The Quality Center - 22 N. Front Street, Suite 200, Memphis, TN 38103  (901) 543-3530.   Fax: (901) 543-3510.

The Partridge Inn, Augusta, Georgia

The Partridge Inn located in Augusta, GA has recently installed the Process Activated Training System® (PATS) within their historic 100 year old site. The Partridge Inn has been the site of major milestones for over 100 years - presidential visits, world events, and international sports events including the famous PGA Masters Tournament.  The Partridge Inn's rich storied past is immediately apparent in its highly trained staff that pays close attention to detail when it comes to guest satisfaction. 

Guests experience the pleasure of two "World-Class" restaurants, a full-service lounge, 156 rooms, studios and suites, 12 balconies, covered verandahs, meeting center with video-conferencing, rooftop Century Club, secluded courtyard pool and a modern exercise facility. 

The Partridge Inn is continuing their tradition of offering gracious southern hospitality through their use of the PATS system within the entire hotel operation.  "Best Practice" employees known as Subject Matter Experts (SMEs) are documenting The Partridge Inn's "best Practices" that have accumulated over 100 years within the South's Grand Hotel. 

Subject Matter Expert (SME) employees that represent various areas of the hotel operations include Food and Beverage, guest relations, housekeeping, guest services, security, administration, front desk operations and transportation are featured documenting their "Best Practices" for their co-workers and generations of new employees to follow.  The PATS process ensures that The Partridge Inn will maintain their historical service standards for guests and that their legendary service will be followed by all future generations of employees.  

Pats Training at The Partridge Inn

PATS Training at The Partridge Inn

PATS Training at The Partridge Inn

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