Memphis in May (MIM) International Festival, Inc., is bringing the world to Memphis and
Memphis to the world by collecting their employees best practice knowledge through the
Process Activated Training System® (PATS) developed by MSQPC Executive Director, Dr.
Donald Fisher.
Memphis in May produces the largest, most dynamic consumer events in the region
including The Beale Street Music Festival, Desti-nations, International Family Festival,
The World Championship Barbeque Cooking Contest, and the Great Southern Food Festival
featuring the Sunset Symphony.
| The Memphis in May International Festival is a month-long celebration of local and
international color, customs, cuisine, and culture that require year round preparation of
both paid staff and an enormous group of volunteers. Jim Holt, Executive Director and CEO,
and Diane Hampton, Assistant Executive Director and Director of Marketing, noted that
their employees and volunteers exhibit numerous "Best Practices" in both
planning and running the various MIM events, but there previously was no system in place
to record and document these "best practices" and turn them into training
scripts for new employees and volunteers to follow. |
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The PATS system will help Memphis in May train employees and volunteers consistently
and reduce the cycle-time required for a seamless performance each day. PATS was created
by MSQPC's Executive Director, Dr. Donald C. Fisher. If you would like more information
about the PATS system and how it can impact employee development and bottom-line, please
contact MSQPC staff at |
dfisher@memphischamber.com
901-543-3530 (phone)
901-543-3510 (fax)
